Increasing the number of 'Walk-Aways'

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Patriot; A powerful deterrent

Users of Patriot are encouraged to include a message on the claims line IVR. This message will inform the claimant that with the use of Patriot, serial numbered property will be checked against Police databases and shared with retailers, gadget recyclers and high street retailers.

This works as a powerful deterrent for fraudulent claims. Experience demonstrates that an insurer can expect a 15% plus increase in 'walk-aways'.

Recovering items related to settled-claims

Under a new code of practice, second hand shops and mobile phone recyclers are obliged to check all mobile phones offered, against a stolen items register before buying.

With Patriot, you will receive regular reports detailing items relating to settled claims that have turned up in second hand shops or mobile phone recyclers.

When these devices appear, you can claim the handset or negotiate a settlement value with the holder of the item.